Terms and Conditions

General terms and conditions

The Seller
is the company TVAR, výrobní družstvo Klatovy, with its registered office at Dr. Sedláka 713, 339 01 Klatovy, IČ:00028983, DIČ: CZ00028983, registered at the Regional Court in Pilsen under file number DrXXVI 17, registered on 19 January 1951. Hereinafter referred to as the Seller.

All deliveries are made in accordance with the Delivery and Payment Terms set out below. No other terms and conditions may be agreed upon without the express written agreement of both parties.

Order
Orders must always be placed in writing (by post or e-mail). They are processed in the order in which they were received and depending on the availability of goods in stock. The order must contain the Customer's exact billing and delivery address, the correct product code and the required quantity.

Prices
Prices in the price list are exclusive of VAT. Previous prices automatically expire upon the issuance of a new price list. Unless expressly stated otherwise, the prices listed apply to the type of Goods as stated in the e-shop. Prices are valid for the entire calendar year. However, we reserve the right to adjust prices to reflect a significant increase in input prices or a significant change in the exchange rate. Prices do not include unloading the goods from the truck, carrying them into the building, unpacking or setting up furniture.

Shipping charges
Shipping charges are not included in the price of the Goods and are charged separately for all buyers. These charges include shipping from the Supplier's warehouse to the specified delivery address.

Assembly and installation
Our products (except for tables where the legs are packaged separately) are professionally assembled and carefully packaged directly in our production facilities.
Delivery terms The standard delivery time are 4-6 weeks from receipt of the order, unless otherwise agreed. In the case of unusual goods, special services and large items, the delivery time is determined individually after consultation with the Customer. Partial shipments can also be made.

Payment terms
After delivery of the Goods, the Supplier is obliged to issue an invoice and send it to the Customer. The standard payment term is 14 days. The payment date is the date on which the amount corresponding to the purchase contract is credited to the Seller's account. The Seller reserves the right not to deliver the goods to the Buyer if the Buyer fails to pay its obligations to the Seller when due.

Cancellation
In the event of a strike, fire, traffic disaster, natural disaster or any other unspecified force majeure event, the Seller is released from its obligations for the entire duration of the event. If the Buyer withdraws from the signed Purchase Agreement or cancels a binding Order without a demonstrable reason from the Seller, the Seller reserves the right to proceed according to the following rules: 1. An Order can only be canceled in writing. 2. The Buyer is entitled to withdraw from the Order if the ordered Goods cannot be delivered within the required delivery period. However, the Seller is obliged to inform the Buyer of this fact in writing. 3. If the Buyer cancels the Order, the Seller is entitled to charge a cancellation fee of 40% of the agreed purchase price, or 100% of the purchase price for custom-made products.

Warranty
All our products are covered by a 24-month warranty from the date of shipment. All complaints must be made in writing. The Seller will inform the Customer within three business days of its position on the complaint and the deadline for its final settlement. The Customer is obliged to check the physical condition and quantity of the Goods upon receipt of the Goods according to the delivery note. Any defect discovered during transport must be recorded in the delivery note and confirmed by the carrier. Without such confirmation by the carrier, no claim can be made for goods damaged during transport. The Customer must make claims regarding quantity and other obvious defects within seven business days of receipt of the Goods. Claims regarding hidden defects must be made as soon as they are discovered and within 24 months of receipt of the Goods. In the event of a timely and justified claim for
defects that cannot be removed, the Buyer will be supplied with replacement goods. In the event of claims for defects that can be removed, the damaged goods will be repaired. The Seller reserves a reasonable period for providing compensation. All products we supply are intended for indoor use.

Legal relations
The contract is governed exclusively by the legal regulations valid in the territory of the Czech Republic and the jurisdiction of the Czech courts. Legal regulations outside the territory of the Czech Republic do not apply. By sending a binding order, the Buyer agrees to the above Terms and Conditions and undertakes to fully comply with them.

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